Dear customers,

in case of withdrawal from the purchase contract, please fill the form: Formular-pro-odstoupeni-od-kupni-smlouvy.pdf

First send the completed form to the e-mail praha@svoboda-cr.cz so that we know about the intended withdrawal from the purchase contract.

It is also necessary to send the goods to the address of SVOBODA & SVOBODA s.r.o.:

Do not send the goods cash on delivery, as they will not be accepted and you would pay unnecessarily postage once again. Do not forget to include in the package the completed form for withdrawal from the purchase agreement, which you have already sent to the above e-mail and a copy of the invoice. After checking the returned goods, we will return the amount to the specified bank account within 14 days if the business conditions are complied with.